Refund policy
Exchange Policy
If you receive a defective or damaged product, please contact us within 2 days of receipt.
We will arrange for a replacement product at no additional cost to you.
For Normal exchange will added exchange fees
- Additional Inquiries:
For any further questions or clarifications, please contact our customer service team via +201063144928
Notes:
We reserve the right to modify this policy at any time, so please review it periodically.
This policy complies with local consumer protection laws and regulations.
-----------------------------------------------------------------
Return Policy
Customers have the right to return products within 15 days from the date of receipt.
Products must be in their original condition, unused, with all accessories and original packaging intact.
Process
To initiate a return, please contact our customer service team via +201063144928
Upon approval of the return, you will receive shipping instructions.
Return shipping costs are the responsibility of the customer, except in cases where the error was on our part.